Paying the deposit indicates that you have read and agree to our terms and conditions.
Any refunds owed to the guest will be paid after 30 days from receiving payment notification
An admin fee of R150 is charged for any cancellations.
Lost property is held for a period of 1 month, thereafter it will be donated to charity. It is the responsibility of the guest to contact Brakdakkie Guest Cottages management to claim lost property. On request, lost property will be returned at the expense of the guest.
Guest Property: Brakdakkie Guest Cottages and its staff do not accept liability in respect of any loss or damage to articles brought into the guesthouse. We also cannot accept responsibility for your cars while parked on our premises. It is the sole responsibility of all guests to make arrangements for adequate insurance coverage on all valuable items prior to arrival at Brakdakkie Guest Cottages. This includes but is not limited to, photographic equipment, laptops or other electronic devices, jewellery, cash and vehicles.
Damaged or Missing Property: The person booking the room is deemed to be responsible for their actions and those of any of their party. Brakdakkie Guest Cottages reserves the right to replace, with new, any missing, damaged or soiled items. Any additional cleaning will be charged appropriately and may include any cost for loss of business. Losses include lost income, specialist expenses and the sourcing of alternative accommodation as necessary. The guest will remain liable for full reimbursement of such loss or damage incurred.
Essential Services: Brakdakkie Guest Cottages does not accept any responsibility for Failure or Interruption of Utilities and Essential Services but shall make every effort to contact the authorities to report such incidences.
Pet policy:
Pets are very welcome at Brakdakkie, but please take note the following:
1. If your dog is able/inclined to jump fences, please inform us before booking.
2. Only small to medium, non-aggressive breeds will be accommodated.
3. Keep your pets on a leash at all times when walking around the property (they can be let free when in your enclosed garden), as we have our own dogs, cats, chickens, ducks, children, and other guests to consider.
4. Pets are charged at a rate of R 50 per day.
5. Pets are not allowed to be locked in the room if you intend to be away for extended periods. Either they need to be with you, or you need to let them out at regular intervals, or the cottage door needs to be left open so to allow them access to the garden.
6. Pets are not allowed on the furniture, so please bring their own bedding, as well as water and food bowls.
7. Please clean up after your pets.
8. Pet’s are accommodated at the owner’s risk.
Smoking: Due to the fragile nature of the buildings, Brakdakkie Guest Cottages is a non-smoking establishment. Smoking is permitted in outside areas where ashtrays are provided.
